SmokeaCali Limited Warranty:
We respect our customers and stand behind our products, so it’s no surprise we offer an unparalleled warranty program.
SmokeaCali Limited Warranty Two years: electronic cigarettes, stogies and pipes 30 days: cartridges, chargers, cases & accessories
SmokeaCali warrants to the original purchaser of SmokeaCali products from an authorized reseller or distributor that they will be free from defects in materials and workmanship for a period of two years (electronic cigarettes, stogies and pipes) or 30 days (cartridges, chargers, cases and accessories) from the date of original purchase. SmokeaCali will, at its discretion, repair or replace defective components with a new or reconditioned part or unit during the warranty period.
This warranty does not cover any defects caused by:
Modification, alteration, repair or service of this product by any persons or company other than SmokeaCali.
Physical abuse to, or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the instructions
Any use of the product other than that for which it was intended; or
Shipment of the product to SmokeaCali for service
This Limited Warranty gives the original purchaser specific limited rights, in addition to those rights under applicable local law. SmokeaCali makes no other express or implied warranty or condition whatsoever, whether written or oral, and expressly disclaims all warranties and conditions not stated in this Limited Warranty.
Warranty Claim Instructions:
To request warranty service for your SmokeaCali product, request must be received within the warranty period and the following requirements must be met:
Detailed description of problem. SmokeaCali will contact you for further information or to release a Return Material Authorization (RMA) number.
2. Pack items to be returned securely using original packaging if possible and include the following:
a
Original receipt or online order confirmation
b
Name
c.
Address
d.
Contact phone numbers
d.
Email Address
d.
Reason for return
3. Write your RMA number (easily visible) on the outside of your shipping package. Ship prepaid to SmokeaCali per the instructions you received with your RMA authorization.
4. Return shipping charges are your responsibility. COD shipments will not be accepted.
Failure to follow these instructions or include all necessary information may delay or void your warranty request. Please email warranty@smokeacali.com with further questions.
Warning: Nicotine is an addictive substance. This product has not been approved as a cessation device by the U.S. FDA and therefore should not be used to quit smoking. Do not use this product if you are under the legal smoking age, are sensitive to nicotine or inhalants, are pregnant or nursing, or at risk of respiratory conditions, heart disease, high blood pressure or diabetes. Consult your doctor before use and discontinue use of this product immediately if you experience symptoms such as nausea, dizziness, a weak or rapid heartbeat, vomiting, diarrhea or any other negative physical symptom. If any of the aforementioned symptoms occur, seek medical attention immediately. Keep out of reach of children and animals. Please seek immediate medical attention if liquid or cartridge is swallowed.